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Privacy Policy

All Day Medical Care is committed to protecting your privacy and safeguarding your personal information. Please read this policy carefully.

Our commitment

Information Collected Through This Website

Information collected through this website may include your name, phone number, email address, appointment request details, and other information voluntarily submitted through contact forms.

We collect only the minimum information necessary to respond to your needs and provide quality healthcare services.

Full name

Phone number

Email address

Appointment request details

Voluntarily submitted information

How we use it

We Use This Information To

Respond to inquiries

Answer your questions and address your healthcare concerns promptly.

Schedule appointments

Coordinate your in-person or telehealth visits with our providers.

Improve our services

Enhance our website experience and quality of care for all patients.

Communicate updates

Share relevant health information and service updates with you.

HIPAA Compliance

Protected Health Information

Protected health information submitted through secure systems is handled in accordance with applicable privacy laws and healthcare regulations, including HIPAA.

Your medical information is always treated with the highest level of confidentiality and is never used for any purpose beyond your direct care.

HIPAA Compliant

All protected health information handled according to federal healthcare privacy regulations.

Data sharing

Sharing of Information

We do not sell or share your personal information with third parties for marketing purposes.

We never sell your data to third parties

Authorized providers involved in your care

Service partners assisting with website operations

When required by law or regulatory authority

Cookies

Cookies & Analytics

Our website may use cookies and analytics tools to improve functionality and understand website traffic. This data is collected in aggregate and does not personally identify you.

Browser cookies control

You may disable cookies at any time through your browser settings if preferred.

Security

Data Security

While we implement reasonable security measures to protect your information, no method of online transmission can be guaranteed completely secure.

We use industry-standard technical safeguards to protect your data from unauthorized access, disclosure, or misuse.

Industry-standard encryption

Your data is protected using current security protocols and practices.

Your consent

By Using This Website, You Consent

By using the All Day Medical Care website, you consent to the terms outlined in this Privacy Policy. If you do not agree with the terms, please discontinue use of this website.

If you have questions regarding our Terms & Conditions or Privacy Policy, please contact All Day Medical Care directly.

Privacy Policy

Last updated: June 09, 2026

This Privacy Policy explains how All Day Medical Care Clinic (“All Day Medical Care,” “we,” “us,” or “our”) collects, uses, stores, protects, and shares information when you visit our website, contact us, submit forms, schedule appointments, subscribe to communications, use SMS/text messaging, or interact with our services.

Our website is available at alldaymedicalcare.com and provides information about primary care, urgent care, behavioral health, therapy, psychiatric care, medication management, addiction-related services, court and MVA-approved appointments, insurance, pricing, providers, careers, newsletters, and patient resources.

By using our website or submitting information through our forms, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the website or submit personal information through it.

This Privacy Policy applies to website visitors and online users. It does not replace any separate HIPAA Notice of Privacy Practices or patient-specific consent forms that may apply to medical care, treatment, billing, or protected health information.


1. Who We Are

All Day Medical Care Clinic provides medical and mental health care services in Maryland, including in-person and telehealth care.

Practice Name: All Day Medical Care Clinic
Address: 702 Russell Ave #100, Gaithersburg, MD 20877, United States
Phone: 301-330-0006
Fax: 301-330-0444
SMS/Text: 301-969-8165
General Email: customerservice@alldaymedicalcare.com
Billing Email: billing@alldaymedicalcare.com


2. Information We Collect

We may collect information that you provide directly to us, information collected automatically when you use our website, and information related to communications or appointment requests.

A. Information You Provide to Us

Depending on how you interact with the website, we may collect:

  • Name
  • Email address
  • Phone number
  • SMS/text consent status
  • Preferred location
  • Whether you are a new patient, returning patient, or other inquiry type
  • Appointment request information
  • General inquiry messages
  • Billing-related inquiry information
  • Newsletter signup information
  • Career application information, including resume, employment history, education, professional credentials, and contact details
  • Medical record request information
  • Information you choose to submit through online forms

Please do not submit emergency medical information through website forms, newsletter forms, or SMS/text messaging.

B. Health-Related Information

Because we are a medical care and mental health care provider, some information you submit may relate to your health, appointment needs, symptoms, services requested, or care preferences.

If you become a patient, certain information may be considered Protected Health Information (PHI) under HIPAA and may be handled according to our HIPAA obligations and any applicable Notice of Privacy Practices.

C. Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring URLs
  • Pages visited
  • Time spent on pages
  • Approximate location based on IP address
  • Interactions with website elements
  • Cookies and similar tracking technologies

This information helps us understand website performance, improve user experience, protect website security, and monitor marketing or analytics performance.


3. How We Use Your Information

We may use personal information for the following purposes:

  • To respond to inquiries submitted through the website
  • To contact you about appointment requests
  • To provide information about our medical and mental health services
  • To manage patient communication
  • To process medical record requests
  • To assist with billing or insurance-related inquiries
  • To send newsletters or updates when you subscribe
  • To send SMS/text messages when you consent
  • To review career applications
  • To improve website performance and user experience
  • To monitor website security and prevent misuse
  • To comply with legal, regulatory, insurance, billing, and healthcare obligations
  • To support internal business operations
  • To protect our legal rights and respond to lawful requests

We only use your information for purposes that are reasonably related to your interaction with us, our healthcare services, our website, or legal and operational requirements.


4. SMS/Text Messaging Policy

All Day Medical Care Clinic may offer SMS/text messaging for appointment-related communication, follow-up communication, inquiry responses, and other practice-related informational messages.

By submitting your phone number through our website forms or otherwise opting in, you may consent to receive text messages from All Day Medical Care Clinic.

SMS Consent

By providing your phone number and agreeing to receive text messages, you understand and agree that:

  • Message frequency may vary.
  • Message and data rates may apply.
  • You may opt out at any time.
  • Text messaging may be used for appointment-related, informational, or practice-related communications.
  • SMS/text messaging is not intended for emergencies.
  • You should not send sensitive medical details by text unless specifically instructed through an approved secure process.

Opt-Out Instructions

You may opt out of SMS/text messages at any time by replying:

STOP

You may request help by replying:

HELP

After you opt out, we may send one final confirmation message confirming that you have been unsubscribed. We will honor opt-out requests as required.

No Sharing of SMS Consent

We will not sell, rent, share, or disclose your SMS consent or phone number to third parties for their marketing purposes.

SMS consent and phone numbers collected for SMS communication will not be shared with third parties for marketing purposes.

No Purchased Lists

We do not use purchased phone number lists or third-party generated lead lists for SMS marketing or informational messaging.

RingCentral SMS/MMS Compliance

If we use RingCentral or another communications provider to send or receive SMS/MMS messages, our messaging practices must comply with applicable provider rules, carrier requirements, and industry guidelines.

We do not knowingly send prohibited SMS/MMS content, including messages that promote fraud, deception, harassment, unlawful activity, adult content, hate speech, controlled substances, misleading links, third-party lead generation links, or other prohibited campaigns.

We reserve the right to stop SMS communication if required by law, carrier rules, RingCentral policy, or misuse of the service.


5. Email Communications and Newsletter

If you subscribe to our newsletter or provide your email address through a form, we may use your email to send information about clinic updates, services, educational content, health resources, appointment-related information, or responses to your inquiry.

You may unsubscribe from marketing or newsletter emails by following the unsubscribe instructions in the email or by contacting us.

Transactional or appointment-related emails may still be sent when necessary to provide services, respond to your request, or comply with legal or healthcare obligations.


6. Cookies, Analytics, and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, measure performance, understand website traffic, and support marketing or analytics.

We may use tools such as:

  • Google Analytics
  • Google Tag Manager
  • Microsoft Clarity
  • WordPress plugins
  • Security tools
  • Form and anti-spam tools
  • Scheduling or communication integrations

These tools may collect technical information such as browser type, device type, IP address, pages visited, clicks, scroll behavior, and general website interaction data.

We use this information to improve the website, understand user behavior, troubleshoot issues, enhance security, and measure marketing or content performance.

Microsoft Clarity

If Microsoft Clarity is active on our website, it may help us understand how visitors interact with the website through analytics, heatmaps, and session-related insights. We use this information to improve usability and website performance.

For a healthcare website, we aim to use privacy-conscious settings and masking where available to avoid collecting sensitive information.

Cookies Control

You can control cookies through your browser settings. If you disable cookies, some website features may not function properly.


7. Appointment Scheduling and Third-Party Platforms

Our website may link to or integrate with third-party platforms used for appointment scheduling, patient portal access, communication, analytics, security, or website functionality.

These may include, but are not limited to:

  • Zocdoc
  • Athenahealth or patient portal systems
  • RingCentral or other phone/SMS providers
  • Google services
  • Microsoft Clarity
  • WordPress plugins and website hosting providers
  • Email and form processing providers

When you click a third-party link or use a third-party service, your information may be handled according to that third party’s own privacy policy and terms.

We are not responsible for the privacy practices of third-party websites or platforms that we do not control.


8. When We Share Information

We may share information only when appropriate and necessary, including with:

  • Healthcare providers and staff involved in your care
  • Scheduling, portal, billing, communication, hosting, analytics, or technology vendors
  • Insurance or payment-related parties when applicable
  • Legal, regulatory, or government authorities when required
  • Business advisors, compliance professionals, or service providers
  • Successors in the event of a merger, acquisition, restructuring, or business transfer

We may also share information when necessary to:

  • Provide services you requested
  • Respond to your inquiry
  • Operate and secure the website
  • Comply with legal obligations
  • Protect our rights, safety, patients, staff, or the public
  • Detect or prevent fraud, abuse, or security issues

We do not sell your personal information.

We do not sell, rent, share, or disclose SMS opt-in consent or phone numbers to third parties for marketing purposes.


9. Protected Health Information and HIPAA

If you are a patient of All Day Medical Care Clinic, some information we collect, create, receive, or maintain may be considered Protected Health Information under HIPAA.

PHI may include information related to:

  • Your health condition
  • Treatment
  • Appointments
  • Medical history
  • Mental health services
  • Medication management
  • Billing
  • Insurance
  • Medical records
  • Communications related to your care

We may use or disclose PHI as permitted or required by law, including for treatment, payment, healthcare operations, legal compliance, public health activities, and other purposes permitted by HIPAA.

Your rights related to PHI may include the right to:

  • Request access to your medical records
  • Request corrections to your records
  • Request restrictions on certain uses or disclosures
  • Request confidential communications
  • Receive an accounting of certain disclosures
  • Receive a copy of our Notice of Privacy Practices
  • File a complaint if you believe your privacy rights have been violated

This website Privacy Policy does not replace our full HIPAA Notice of Privacy Practices. Patients should review the clinic’s HIPAA Notice of Privacy Practices for more details about medical information, PHI, and patient privacy rights.


10. Medical Emergencies and Crisis Situations

Our website, online forms, email, SMS/text messaging, and newsletter tools are not intended for emergencies.

If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.

If you or someone you know is experiencing a mental health crisis or suicidal thoughts, call or text 988 for the Suicide & Crisis Lifeline, call 911, or go to the nearest emergency room.

Do not use website forms, SMS, email, or newsletter forms for urgent medical needs.


11. Career Applications

If you apply for a job through our website, we may collect information such as:

  • Name
  • Email address
  • Phone number
  • Resume
  • Employment history
  • Education
  • Professional licenses or certifications
  • Work eligibility information
  • References or other application materials you provide

We use this information to evaluate applications, communicate with applicants, manage hiring processes, verify qualifications, and comply with employment-related legal obligations.


12. How Long We Keep Information

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may vary depending on the type of information, including whether it relates to:

  • Patient care
  • Medical records
  • Billing
  • Insurance
  • Legal compliance
  • Employment applications
  • Website security
  • SMS consent records
  • Form submissions
  • Business records

When information is no longer needed, we may delete it, anonymize it, or securely store it until deletion is possible.


13. How We Protect Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

These safeguards may include access controls, secure systems, website security tools, limited access to records, vendor controls, and other appropriate measures.

However, no method of internet transmission, email, SMS/text messaging, or electronic storage is 100% secure. We cannot guarantee absolute security.

You should use caution when submitting information online and avoid sending highly sensitive information through unsecured channels.


14. Children’s Privacy

Our website is not intended to collect personal information from children under 13 without appropriate parent or guardian involvement.

We do not knowingly collect personal information from children for marketing purposes.

If you believe a child has submitted personal information through our website without appropriate authorization, please contact us so we can review and take appropriate action.

Because we provide healthcare services, information about minors may be collected in connection with patient care, appointments, or legally authorized requests by a parent, guardian, or authorized representative.


15. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request a copy of information you provided
  • Withdraw consent where processing is based on consent
  • Opt out of certain marketing communications
  • Opt out of SMS messages by replying STOP
  • Request information about how we use or share personal information

These rights may be limited by legal, healthcare, medical record, billing, insurance, security, or compliance requirements.

For patient medical records or PHI-related rights, please refer to our HIPAA Notice of Privacy Practices and medical record request process.


16. United States State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on your state and the type of information involved, you may have the right to request:

  • Confirmation of whether we process your personal information
  • Access to personal information
  • Correction of inaccuracies
  • Deletion of personal information
  • A copy of personal information
  • Opt-out of certain targeted advertising, sale, sharing, or profiling activities
  • Non-discrimination for exercising privacy rights

We do not sell personal information.

We do not sell or share SMS consent or phone numbers for third-party marketing purposes.

Some requests may be denied or limited where permitted by law, including where the information is needed for healthcare, legal compliance, medical records, security, billing, insurance, or other lawful purposes.


17. Do-Not-Track Signals

Some browsers include “Do Not Track” features. Because there is no consistent industry standard for responding to Do-Not-Track browser signals, we do not currently respond to those signals.

You may control cookies and tracking preferences through your browser settings or applicable privacy tools where available.


18. Third-Party Links

Our website may include links to third-party websites or services, including scheduling platforms, patient portals, social media platforms, insurance-related resources, and external tools.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

You should review the privacy policy and terms of any third-party website you visit.


19. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, services, or website features.

The updated version will be posted on this page with a revised “Last updated” date.

Your continued use of the website after updates are posted means you acknowledge the updated Privacy Policy.


20. How to Contact Us

If you have questions about this Privacy Policy, your personal information, SMS consent, or privacy rights, you may contact us at:

All Day Medical Care Clinic
702 Russell Ave #100
Gaithersburg, MD 20877
United States

Phone: 301-330-0006
Fax: 301-330-0444
SMS/Text: 301-969-8165
General Email: customerservice@alldaymedicalcare.com
Billing Email: billing@alldaymedicalcare.com

For urgent medical concerns, do not use email, website forms, or SMS. Call 911 or go to the nearest emergency room.

301-330-0006

Appointments & inquiries

Questions About Your Privacy?

Our team is here to answer any questions you have about how we handle your personal information or health data.